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FAQ

Questions & answers

What does the Social House platform cost?

For an overview of our solutions please check our Pricing page.

Is Social House a social media platform?

No! Social House is not a social media platform. It is a creative content platform that helps brands and event organizers collect, store, analyze, and create content using user-generated content (UGC).

Is the uploaded content accessible for everyone?

No, users cannot see from another person who uploaded what.

How do you ensure the authenticity of content?

We focus on user-generated content, which inherently carries an authentic and unfiltered feel. By curating these moments, we present brands with a genuine representation of their audience’s experiences.

What is UGC? And why is it valuable?

User-generated content (UGC) refers to any content—such as photos, videos, reviews, or posts—that is created and shared by consumers or end-users of a brand or event, rather than the brand itself. UGC is valuable because it acts as authentic, trust-building material that enhances engagement, increases brand loyalty.

Is my data secure with Social House?

Yes, all data is secure with Social House. We prioritize the security and privacy of your content and personal information. We use industry-standard encryption methods and secure cloud storage solutions to safeguard your data from unauthorized access. Additionally, we continuously update our security practices and protocols to stay ahead of potential threats, ensuring your data remains protected at all times.

Do you have to be a professional photographer or videographer?

No, absolutely not. Social House is designed for everyone, regardless of their photography or videography skills. Our platform encourages all users to capture and share their experiences as they see them. Whether you’re snapping casual photos or filming impromptu videos, Social House makes it easy to contribute your unique perspective and create memorable content.

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