All plans have a minimum usage of 3 months. Questions about pricing or features? You’ll find answers in our FAQ below.
Basic house
Perfect for events & small festivals
Plan highlights:
- Collect UGC at scale
- Up to 10.000 uploads
- Up to 3 collections
- 1 custom branded house
- 1 live UGC wall
- Smart AI features
- Browser + app uploads
- Up to 3 team users
Pro house
Perfect for big festivals & brands
Everything from Basic, plus:
- Up to 3 houses active
- Unlimited uploads & collections
- Integration into event app
- GEO mapping & stage tagging
- Integrations with Adobe, Canva & Figma
- Studio +
- Up to 10 team users
- Advanced analytics
Enterprise
Tailored to your needs
Everything from Pro, plus:
- Unlimited Houses, collections & team users
- Custom API access & integrations
- Advanced analytics & custom dashboards
- Dedicated account manager
- Priority support
- On-demand creative support
- Priority access to editors
Basic house
Perfect for events & small festivals
Plan highlights:
- 1 custom branded house
- Browser + app upload
- Up to 3 team users
- Unlimited uploads
- Unlimited collections
- 3 months storage (re-activate when ready)
- Smart AI features
Pro house
Perfect for big festivals & brands
Everything from Basic, plus:
- Up to 3 houses active
- Up to 10 team users
- Content available 365 d/y
- Integration into event app
- GEO mapping & stage tagging
- Studio +
- Team collaboration tools
- Integrations with Adobe, Canva, Figma & more
- Advanced analytics
Enterprise
Tailored to your needs
Everything from Pro, plus:
- Unlimited Houses, collections, team users
- Custom API access & integrations
- Advanced analytics & custom dashboards
- Dedicated account manager
- Priority support
- On-demand creative support
- Priority access to editors
What they say about Social House
Frequently asked questions
Can’t find the answer here? Please feel free to contact us.
Why is there a minimum usage of 3 months?
Social House is designed around the complete content cycle of an event or campaign. A minimum of 3 months ensures there’s enough time to create real value from your collected UGC. This period allows you to:
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Set up and launch your House properly; including branding, structure, access, and upload flows
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Activate your audience and collect UGC before, during, and after the event
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Organize content in SAM, so raw uploads become usable brand content
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Create final outputs, such as Reels, or an aftermovie
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Receive full end-to-end support, with time for optimization and real-world use
In short, the 3-month minimum ensures you don’t just collect content: you turn it into a structured content library and high-quality outputs that actually drive value.
What happens after the 3-month minimum?
After the initial 3 months, you’re in control.
You can continue using Social House year-round if you have ongoing content needs. Nothing changes, your House stays active and fully accessible. If you don’t need the platform for a while, you can choose to put your House on hold instead. Your House won’t be deleted: all content remains securely stored, but the account is temporarily paused.
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Content stays safe and preserved
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No active usage during this period
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Storage costs while on hold: €19 per month
You can reactivate your House at any time, for example when your next event approaches, and pick up exactly where you left off.
Can I request an aftermovie?
Of course, we are happy to help create lasting memories. The aftermovie is an add-on and is not included in a subscription. We create the aftermovie based on your wishes, style, and output.
- A 2–3 minute aftermovie costs an average of €1,050 in editing costs.
What is the difference between Basic and Pro?
The main difference lies in scale, continuity, collaboration, and creative extra’s:
- Basic: one house, temporary use, ideal for annual events.
- Pro: multiple houses at the same time, more team members, content remains active throughout the year and suitable for big festivals and brands.
What exactly is a 'house' within Social House?
A ‘house’ is your festival, event, or brand’s upload page within Social House (app or web). It’s where people upload and share their content. Every House connects to SAM, where content is stored, managed, edited, and exported. Need more Houses? You can add them anytime to your account.
Can I add extra houses?
Yes, you can purchase extra houses with every plan. The cost for an additional house is a one-time implementation fee of €149.
Can I add additional team users?
Yes. Additional users are always possible, regardless of your plan. The cost is €20 per additional user per month.
Useful for external editors, agencies, or temporary crew members.
What is a Smart Asset Manager (SAM)?
In short, a Smart Asset Manager (SAM) transforms raw content into organized, searchable, and usable brand content, without manual work. It not only stores files, but automatically understands, organizes, and activates content using AI, at scale.
Social House is a Smart Asset Manager built specifically for user-generated content, brands, events, and festivals. Every house connects to SAM.
Can I add extra live UGC walls?
Yes. You can add extra UGC walls at any time.
Each live UGC wall is connected to a House and can be used to display curated content on screens, websites, or other digital touchpoints. For example per stage, area, or campaign.
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Cost per extra UGC wall: €29 per month
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Easy to add or remove content based on your needs
If you’re unsure how many walls you need, we’re happy to advise based on your setup.